Account Manager

Location: Ho Chi Minh City

Team: B2C Team

Report to:  Head of B2C Team


We are looking for a B2C Account Manager to seek more new clients and develop our network to spread out our Business. If you’re interest in us, check out our requirements below:

What Will You Do?

  • Seek for new clients and develop retail distribution networks
  • Take care and maintain revenue from E-Commerce platform (Shopee, Tiki, Lazada…) by coordinating with marketing department to deploy sales campaigns
  • Work closely with clients to onboard and provide best practices for effective implementation
  • Manage purchases processed through website
  • Negotiate agreements and keep records of sales and data
  • Update CRM system, telesales system for proper reporting according to the company’s SOP
  • Report weekly/monthly/quarterly results for Head of B2C Sales.



  • Having +2 years experience in the same position, having experience in B2C is a plus
  • Ability to manage multiple project initiatives and to work collectively with an off-site team of resources
  • Proven track record of successfully managing and growing Client relationships
  • Ability to training team members
  • Good written and presentation skills
  • Excellent communication skills (both English and Vietnamese)
  • Excellent client service skills
  • Training Workshop Experience for Clients is a plus

Culture Fit:

  • Familiarity or adaptability with fast-paced startup environment
  • An “A-team” player: highly accountable, hardworking, able to work well both independently and collaboratively to deliver extraordinary results 
  • Tech-savvy, strategic-minded, diligent action taker, lifelong learner
  • Passionate about ELSA’s mission
  • Driven by growth & productivity
  • Demonstrate problem solving skills


Why You’ll Love Working Here?

  • Competitive compensation
  • ELSA Pro during probation and 1 year account after probation
  • Private Premium Insurance, Annual Health Check
  • Fun energetic team; international & collaborative culture
  • Social insurance, health insurance, unemployment insurance for full salary
  • Opportunities to grow professionally and play a critical role to shape the next stage of the company’s growth
  • Experience the true spirit of a fast growing and well funded Silicon Valley startup
  • Company trip, Company Birthday, Company Party and Happy Hour

Apply now to maximize your talents and make a real impact! 


How to apply?

Send your CV and a short introduction on why you want to join ELSA to [email protected]


About the Company:

ELSA is a San Francisco-based startup founded in 2015. It debuted at SXSW in March 2016, where it won the SXSWedu launch competition. ELSA is an A.I.-assisted language learning platform that teaches people how to speak English. We now have 7 million users from 101 countries.  In Feb 2019, Gradient Ventures – Google’s AI fund became Elsa’s strategic investor in Series A funding. 

Vietnam is a key market with more than 4 million users, and will continue growing exponentially. 

We have built out our track records with high calibre teams:

– “The Best Digital Learning App” at Reimagine Education 2016

– The 2016 winner of the world’s largest startup competition SXSWEdu Launch

– Recently invested by Google AI’s fund

– Recognized as Top 5 Best Artificial Intelligence Apps (by Research Sniper), and Top

4 Companies Using AI To Transform The World (by Forbes)

– Proven mobile app product with a growing user base of 13 million people from 101


Join ELSA to grow globally, and work with an A Team to transform the world.