Senior Data Analyst

Location: Ho Chi Minh City, Vietnam 

Team: Data Science

Report to: Head of Data Scientist



Come help us optimize the learning journey of hundreds of thousands of our users by analyzing their past behavior, predicting what they might do next, and proposing relevant changes in the apps or the servers. At ELSA we are building the best AI-powered English-speaking assistant with over 10M app downloads.

About the Company:

ELSA (English Language Speech Assistant) is a startup founded in 2015 by Stanford alum Ms. Vu Van, and Dr. Xavier Anguera, a veteran in speech recognition and AI. ELSA’s app, which is called ELSA Speak, listens to the way language learners pronounce words, sentences or conversations to pinpoint exact errors and provide real-time, accurate feedback on their pronunciation mistakes with specific suggestions on how to improve. The company built its own proprietary speech technology using deep learning and A.I. to detect people’s pronunciation mistakes with 95%+ accuracy. Based in San Francisco, ELSA has raised $27 million in capital and is backed by leading VCs in Silicon Valley, Southeast Asia and Japan. ELSA Speak is available for iOS and Android and is used by more than 13 million users in over 100 countries. The company has offices in Portugal, Vietnam, India, Indonesia and Japan.

ELSA has been recognized as Top 5 Best Artificial Intelligence Apps (by Research Sniper); and Top 4 Companies Using AI To Transform The World (by Forbes)

The Role

At ELSA we know how important it is to know our customers in order to serve them best. For this reason, we adopt many aspects of the apps and the speech processing algorithms based on what we learn from our users over time.

In the data science team, there is a huge opportunity to work with our talented data scientists and data engineers in various projects related to data analytics, business intelligence, and machine learning. We are looking for top-notch data analysts for analyzing valuable insights related to our users, products, and business, developing analytic reports, and troubleshooting data issues.

As part of your role you will:

  • Collaborate with different internal teams by building reports and dashboards with useful analysis and data insights from both products and customers.
  • Explain trends across data sources, potential opportunities for growth or improvement, diagnostic, forecasting, and prescriptive data analysis.
  • Deep understanding of different data sources through multiple services to help drive designs/usages or note impacts to data reporting capabilities.
  • Work with the Data team for new user events and ad-hoc metrics requested related to product features.
  • Create necessary documentation and presentations for relevant analytics.

What do you need?

  • Have a Master’s or Bachelor’s degree in Computer Science in top-ranked universities.
  • Have at least three-year experience in the data analyst position for B2B or B2C products.
  • Good understanding of analytical data warehouse and business intelligence tools (Superset and Amplitude). Passionate about data, analytics, and automation. 
  • Professional experience with using SQL queries for data extraction and manipulation to generate business insights and drive better organizational decision-making.
  • Good at analytical skills and logical thinking. Willing to learn new things and dare to overcome all challenges.
  • Great communication skills and have the ability to work during strict or urgent deadlines.
  • Proficient in English.

Culture Fit:

  • Familiarity or adaptability with fast-paced startup environment
  • An “A-team” player: highly accountable, hardworking, able to work well both independently and collaboratively to deliver extraordinary results 
  • Tech-savvy, strategic-minded, diligent action taker, lifelong learner
  • Passionate about ELSA’s mission
  • Driven by growth & productivity
  • Demonstrate problem solving skills.

Why will you love working here? 

  • Competitive compensation
  • Fun energetic team; international and collaborative culture
  • Opportunities to grow professionally and play a critical role to shape the next stage of the company’s growth
  • ELSA Training, Company Trip and Annual Health Check.
  • Experience the true spirit of a fast growing and well funded Silicon Valley startup
  • ELSA Pro 3 months during Probation, ELSA Pro 1 year After Probation.

How to apply?

Apply now to maximize your talents and make a real impact! Send your CV and a short introduction on why you want to join ELSA to [email protected] We love to see your application.