27/03/2025 | 
March was a landmark month for ELSA Business as we showcased our AI-powered English communication solutions across three key markets—Vietnam, Singapore, and Thailand. Through five high-impact events, we engaged with HR leaders and industry experts to address a pressing need in today’s global business landscape: effective workplace communication.
Engaging with HR Leaders Across Asia
Kiểm tra phát âm với bài tập sau:
ELSA Business took center stage at: CHRO & HR Director Forum: Roundtable #3, HR & WorkTech Asia Summit 2025, CHRO Vietnam 2025, AI & Semiconductor Conference 2025, Talent Acquisition Workshop hosted by Red Orange.
ELSA @ HR & WorkTech Asia Summit 2025 – Singapore
At each event, one critical insight emerged: Organizations are seeking English communication solutions that are not generic but tailored to their specific business needs. It’s no longer enough for employees to just “learn English”—they need to master the English relevant to their roles.
That’s precisely where ELSA Business makes a difference.
The Challenges Businesses Face & How ELSA Business Solves Them
Problem 1: Technical Experts Struggle to Communicate with International Partners
Many professionals, especially in engineering and technical roles, possess strong technical expertise but face difficulties expressing their ideas in English. This language barrier can lead to miscommunication, slower collaboration, and lost business opportunities.
✅ ELSA Solution: ELSA Business provides AI-driven role-play exercises and industry-specific vocabulary training, helping technical teams articulate complex ideas more fluently. At a leading technology firm in Vietnam, an engineering team using ELSA Business for three months saw significant improvements in confidence and clarity, leading to smoother project collaboration and faster decision-making.
Problem 2: Customer Service Teams Struggle with English-Speaking Clients
Multinational companies often face challenges in customer service, where miscommunications with English-speaking clients can result in frustrated customers and lost revenue. Employees may struggle with pronunciation, fluency, or handling real-time conversations professionally.
✅ ELSA Solution: Through AI-powered simulations, customer service teams practice real client interactions, improving their ability to respond clearly and effectively. A multinational corporation that integrated ELSA Business into its training saw increased customer satisfaction and better client retention as employees became more confident in handling English-speaking customers.
ELSA sharing at CHRO Series Vietnam 2025
Problem 3: One-Size-Fits-All English Training Doesn’t Work
Traditional language programs often fail because they don’t address the specific communication needs of different job roles. Employees in sales, engineering, or customer service require different vocabulary and training methods to be effective in their roles.
✅ ELSA Solution: ELSA Business offers customized learning paths based on job functions, ensuring that employees practice the exact language they need for their daily responsibilities. The Enterprise Learning AI Agent even allows companies to integrate their own industry- and company-specific terminology, making learning directly applicable to their business needs.
Problem 4: Companies Struggle to Track the ROI of Language Training
HR teams often lack visibility into whether their employees’ language training efforts are translating into real business outcomes.
✅ ELSA Solution: With data-driven progress tracking, HR leaders and managers can measure improvements in pronunciation, fluency, and communication effectiveness. This ensures that training investments deliver measurable results, helping businesses build globally competitive teams with stronger communication skills.
ELSA and community of HR Family – hosted by Red Orange
The Future of Workplace Communication with ELSA Business
As businesses expand internationally, strong English communication is no longer optional—it’s essential. ELSA Business empowers organizations with AI-driven solutions that make workplace learning smarter, more efficient, and directly tied to business success.
Want to see how ELSA Business can transform your team’s communication skills? Let’s start the conversation. 🚀
